Overview:

LuxuryKrown is committed to providing premium-quality products and exceptional customer service. By purchasing from LuxuryKrown, you agree to the following terms and conditions.

Product Quality & Authenticity:

All products are 100% authentic and sourced from trusted suppliers. Each product is carefully inspected before shipping to ensure quality standards are met.

Orders, Deposits & Payments:

Orders are processed within 1–3 business days after payment is confirmed. Accepted payment methods include credit/debit cards, PayPal, and other secure payment options listed at checkout. Prices are subject to change without notice. A non-refundable deposit is required to hold a wig for up to 7 days. If the balance is not paid in full within 7 days, the wig will be released for sale and the deposit will be forfeited.

Local Pickup/Delivery:

Local pickup and delivery is available if you live in Miami Dade County, Broward County, and Palm beach County. Delivery fee starts at $10, prices will go up depending on the distance. Fill out this form to request local/delivery. https://luxurykrownswebsite.as.me/schedule/1711bee9

Shipping Policy:

LuxuryKrown is not responsible for delays caused by carriers or customs.

• Standard shipping: 5–7 business days within the U.S.

• Express shipping: 2–3 business days.

• International shipping times vary by location.

No Returns / No Exchanges:

All sales are final. We do not accept returns or exchanges under any circumstances. Customers are responsible for reviewing product descriptions, sizes, and specifications before placing an order. Once an order is placed, it cannot be changed, canceled, or refunded.

Customer Responsibilities:

Ensure all shipping details are correct at checkout. Review product descriptions and photos carefully before purchase. Follow proper hair care instructions to maintain product quality.

Privacy Policy:

LuxuryKrown respects your privacy and will never sell or share your personal information. All transactions are processed through secure payment systems.